You'll love our Body Shtuff, Sexy Shtuff and
Bike Shtuff or we'll buy it back.
Return any unused portion in it's original container for a full refund of the purchase price.
Wrong size, wrong color, wrong Shtuff – No Problem! You may return any new, unused or unaltered item to Time Rider within 30 days of receipt.
All returns must include original tags and packaging and be shipped in an appropriate shipping box. Please note return shipping is non refundable.
Step 1: Request a return authorization number from our Customer Service department - email us at email@example.com
Step 2: Fill out a return form, include your return authorization number
Step 3: Let us know if you would prefer a refund or exchange.
Refunds will be issued, after we receive & verify the item, to the payment method used at time of order and do not include costs associated with original or return shipping and handling.
Exchanges may be requested for any current item offered on our website. Time Rider will refund the original cost of the returned item and the exchange will be processed as a new order. Exchange orders which do not meet the criteria for free shipping will be assessed applicable shipping fees. Once the exchange has been entered Customer Service will contact you for payment.
Step 4: Include the completed return form in the shipping box along with all product tags and packaging. Place all merchandise in a shipping box; you may us the original shipping box. Do Not use the manufacturer product box as the shipping container.
Returns should be sent pre-paid by the carrier of your choice.
Please retain your return tracking information as Time Rider is not responsible for packages lost during return shipment.
Need a return form & address? Click Here You will need Adobe Reader to view and print the form.